Shipping and Guarantee information
Deliveries are delivered by GLS courier service. The delivery time usually takes 2-3 days after the payment has been received, this can be extended in rare cases.
We pack our products with care! The packages protected by multiple layers and a 3 layer thick cardboard box. We have never get any feedback about damaged deliveries so far, and we are doing everything we can, that this never change.
To ensure your satisfaction, we have 3 types of guarantee for you:
30 DAY MONEY BACK GUARANTEE
Within 30 days after you got the package, you can change your mind any time! No problem, just send the package back to us, and we refund you 100%!
- LIFETIME WARRANTYWe offer life-long warranty for our products (framesets and bikes) as long as you register them within 48 hours you got your package delivered on the warranty and registration page: https://www.pelsobrevet.com/support/warranty/
- PERFECT PRODUCT GUARANTEESomething unfotunate happened to your package? Don’t worry, we got your back! Send back the package to us, and we repair or change your product free of charge.
Shipping fees: 65 Eur to EU countries, 150 EUR to non-EU countries